Terms & Conditions

Welcome to the website www.flowersandtable.com.br, where all products are offered by Flowers & Table Artesanato, registered under CNPJ number: 49.211.446/0001-54, with address at SHCN CL 206, bloco A, loja 09, parte PE, CEP: 70844-510, Brasília - DF, represented by this web page.

We warn you in advance that by accessing this site you tacitly agree with the provisions contained in this document, so please pay close attention when reading each of the clauses and obligations set forth below:

1.Purpose

This platform has the purpose of "e-commerce", i.e., to make available the sale of online products available on our platform or application. This document was created by attorney Diego Castro and modified with permission for this website.

2. Product Reservation

2.1 Our website does not work with any possibility of reserving any of the products offered in our platform.

2.2 The fact that the product is in the shopping cart is not considered a reservation and does not prevent other people from acquiring the product if they run out.

3. Customer's obligations

3.1 The customer shall inform the data completely and correctly at the time of registration on our platform.

3.2 It is the responsibility of the customer any error in writing or in the erroneous transmission of data.

3.3 To make any purchase on our website or add products to the cart it is necessary to log in with the user and password that was provided at the time of registration.

3.4 Do not inform your login data to third parties under penalty of being held responsible for any conduct arising from this use.

3.5 Each customer may only register once, and more than one account per CPF will not be accepted.

3.6 Use the platform respecting the ethics, good customs, laws and regulations in force in the country, under penalty of being sanctioned.

3.7 Be of legal age (18 years of age) and have full capacity to register and make purchases on our platform.

3.7.1 If a minor or an individual without full capacity is to purchase any product or service offered on our platform, we will understand that those responsible have authorized it, and they will be responsible for any and all situations that may arise, as well as for the purchase.

3.8 Do not comment or send images in the evaluations that may go against the ethics and respect, or that has defamatory, offensive, hateful or prejudiced nature.

3.9 The first access login will be done through a link sent to your registered e-mail.

3.10 Do not provide any false information, fraudulent or that does not correspond to your data.

4. Obligations of the owner of the e-commerce

4.1 Inform ostensibly and truthfully about the characteristics and specifications of the product available for sale clearly and completely. ( Ex: Colors, height, material or width).

4.2 Ship the products within the established period.

4.3 Provide a secure platform.

4.4 Provide images, audios and informative videos about the products offered, and consistent with what will be delivered to the customer.

4.5 Issue the invoice of the product that will be shipped and send it to the customer along with the product.

4.6 Inform how the product should be handled, cleaned or washed, and any relevant information related to the product.

5. Disclaimer of Liability

5.1 We are not responsible for misuse or mishandling of the product, as well as any damage that may occur in the use of any product purchased on our platform.

5.2 All products we sell are within the standards and conditions we manufacture.

6. Intellectual Property

6.1 All design and layout is the property of our website, and was developed by a service provider that was hired for this purpose.

6.2 Any image, illustration, artwork, HTML, trade names, software or video made available on our platform by one of the page managers is our property.

6.2.1 The images and videos are merely illustrative, because depending on the monitor or screen of the electronic device, they may present color or tone variations.

6.3 The logo, the brand and the entire appearance of the web company/company are our property.

6.4 It is forbidden to copy without permission any image, video, design, audio, appearance or product descriptions existing on our web page, under penalty of sanctions who disobeys.

6.5 We are not responsible for external links that may appear on our site.

6.5.1 There are some areas that may present advertisements or disclosure of links, but we do not have any kind of relationship, so be very careful when browsing these pages and when providing your data, because browsing these pages is the responsibility of the user/customer.

6.6 Nothing contained in our web page grants a license or right of use without the express consent of one of the page managers or the owner of the page.

6.7 Consent to copy or share must be clearly and expressly written.

6.8 It is forbidden to share, copy, plagiarize or make available any content, photo, video or audio found on our site without express consent.

7. Payment methods

7.1 The payment methods accepted in our e-commerce are credit card and PIX.
7.3 The product will be shipped as soon as the payment is processed, registered and confirmed on our platform.

7.4 Any other form of payment is not accepted by our e-commerce.

7.5 Discount coupons are accepted, provided that we have them available, and they are subject to being used up or cancelled at any time.

7.5 If the customer wishes to pay for the product in more installments, he/she will have to bear the carrier's interest.

7.6 To request a chargeback, please contact our team.

8. Delivery and shipment of the product

8.1 The product will be shipped as soon as the payment is confirmed, and may be shipped up to 3 days after payment confirmation.

8.2 The shipping and delivery costs will be available at the moment you are about to finalize the purchase, in the shipping/delivery/shipping tab, where you will inform your address and zip code.

8.3 You will pay for the delivery and shipping of the product with pre-defined ranges, or according to the standard weight of the category.

9. Exchanges and returns

9.1 The customer may return the product or exchange it purchased in our e-commerce within 7 days, whatever the reason, as provided in the Code of Consumer Protection in its art. 49.

9.1.1 For an exchange or return to take place, it is necessary that the product be as it was delivered, with all accessories, manual and packaging, box.

9.1.2 The product to be returned or exchanged cannot show any signs of use, such as cracks, scratches or signs of falls.

9.2 If you request an exchange, the new product will be shipped to your address and you will be notified of its shipment via e-mail.

9.3 If you requested a refund, the return of the amount will occur the way the payment was made.

9.3.1 If it was by credit card, the amount will be credited on your current or next credit card bill, as we will inform the credit card company.

10. Privacy Policy and Data Protection

10.1 You can check our privacy policy in the footer link, where we inform you how the collection and processing of the data registered on our website, as well as the navigation, take place.

11. Jurisdiction

11. It is elected the jurisdiction of the City of our company, to settle any controversies, doubts, misunderstandings, disputes or issues arising from the customer relationship and e-commerce, even if there may be some location, however privileged it may be.

12. The document

12.1 This document was made by Attorney Diego Castro (OAB/PI 15.613) and was modified with permission for use on this site.